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Yet Another Acquisition for Prison Technology Giant, Securus Technologies

Securus Technologies, the Dallas, Texas-based holding company that provides technology-based services to government agencies has announced yet another acquisition in January 2018. They have acquired payment processing leader, GovPayNet, in a deal with undisclosed details. The acquisition aligns with Securus’ July of 2015 acquisition of JPay, a payment processor. This move will allow Securus the ability to handle over 40 million payments on an annual basis, making it one of the largest of its kind in the country.


GovPayNet’s Chief Executive Officer, Mark MacKenzie, said of the deal, “We are looking forward to expanding our capabilities under Securus Technologies. We have a great team and cutting-edge solutions.” This move does exactly that. The company is headquartered in Indianapolis and has been in business since 1997. They process debit and credit payments such as bail, tax, and traffic fines for over 2,300 municipalities in 35 states. Their overall reach is in over 26% of counties in those states.


Securus Technoliges’ President and CEO, Robert “Bob” Pickens said in part, “We are very excited to be adding GovPayNet to our portfolio of products.” Securus has been in operation since 1986 and has handled over 20 acquisition in the past 20 years alone to include JPay, Telerus, CellBlox, JOBview, and others. They employee over 1,000 people in their Dallas office and three other regional offices in Texas and Georgia. They provide a host of services to over 3,600 corrections facilities in North America.


Richard Smith Transform Secures Technologies

Securus Technologies provides technology that is used in protecting the society. Public safety organizations, customers, and corrections agencies request the services offered by Securus Technology to investigate and protect laws and social vices. Currently, Securus Technologies specializes in the following aspects in the society; criminal and civil justice technology, provision of solutions, solving and preventing crimes. It is for the efforts of Richard smith and his team that makes Securus Technologies to be one of the leading company.

Richard Smith is known to be one of the most decorated CEO in the world. Currently, he serves as the chief executive officer and the chairman of Securus Technologies. He believes Securus Technologies is a strong investment in assisting law enforcement and correction agencies as they solve crimes and make the society better by providing solutions to the social problems. Read more about Rick Smith Securus on

He is important to the company because of his good abilities, experience, focus and drives in the provision of quality products and services. His leadership skills are fundamental to ensure the company thrives beside having other competing firms. The company is responsible for protecting and serving the community. Richard Smith has received emails in recent past from customers, inmates and even their families appreciating him for making the society safer.

Richard Smith is known to have a good track record of work and an excellent background in his line of duty. He has worked in different areas namely finance, information technology, business, telecommunications, and operations. He pursued bachelor`s degree in engineering from the State University of New York, has the associate degree from Rochester Institute of Technology. Also, Mr. Smith has bachelor`s degree from Brockport state college and Simon Graduate School of Business at the University of Rochester. He holds masters in Mathematics and Masters in Business Administration.

On February 2017 Securus Technologies provided another facility aiming at preventing illegal network access. Collecting and identifying contraband cell phones and providing actionable information to help the correctional agencies in solving the crime cases and preventing the law breaker.

Rick Smith leads Securus Technologies company which is based in Dallas Texas. The main aim is to provide services to inmates, corrections, public safety agencies and law enforcement to North Americans. From Smith leadership Secures Technologies has shown significant commitment in providing emergency response, monitoring, public information, investigation, biometric analysis and inmate self-service to the community.

The direct competitors of Securus Technologies have always been the Global Tel Link. Securus Technologies has the best products and services in the current market. It has a good equipped domestic call center managed by a group of trained and qualified technicians and has become the world`s largest VOIP Corrections calling platform. Under the Rick leadership, Securus has invested in technologies, patents, and acquisition of the resources.


Securus Technologies Exceeds Customer Service Satisfaction And Wins Prestigious Gold Stevie Award

How stable is your inmate communications network provider? Securus Technologies is chosen 10 to 1, over other network providers for great prices and keeping inmates connected to their loved ones. They have interactive features that eliminate your commute to a correctional facility or visit their love ones over the internet. Their website has each of their features clearly listed for their customers to decide what features work best for them. If you have a valid credit or debit card, you can register for services exclusively on their website. You must be eighteen years of age or older to register for features with Securus Technologies.


Securus Technologies Wins Gold Stevie Award


Securus Technologies has won the prestigious Gold Stevie Award for having a superior customer resolution team of over 12,000+ IT professionals. Their high level of customer service has allowed them to win the Gold Stevie Award. The Gold Stevie Award is one of the highest honors in the industry for customer service and is awarded by a panel of over seventy-five judges. They ensure that their customers are communicating over a stable network that guarantees every minute allotted under their contractual service agreement. There are a number of providers that have been nominated for the superior award, but Securus Technologies outranked them all.


Securus Technologies Features


Inmate Voicemail


Leave your love ones a message in a correctional facility through their personalized access account. They have the option of receiving and retrieving their messages at their leisure.


Online Inmate Photos


You can send inmates photos through their online account with a single processing fee that allows them to also print their pictures out. They can follow the growth of their love ones, friends, and children. You’re invited to learn more about their service features, and promotional offers by visiting the Securus Technologies website.


Gain More Talk Time And Spend Less With Securus

Securus Technologies has received the recent BBB Accreditation award for having outstanding customer service and listening to their customers. They revealed in a recent PRN Newswire article that their services can only be improved by the feedback that is provided by their customers. Securus started out as an inmate regulator working with the state Public Utility Commission to ensure government regulation. They provided surveillance, monitoring, and telecommunications security. These attributes allowed them to expand their services and provide actual inmate calling features. Today, they are one of the largest communication providers in the industry giving their customers more talk time and far less money to spend to stay connected.


How To Expand Your Inmate Calling


Are you tired of a unstable inmate communications network? Securus Technologies would like to invite inmate’s and families to try their network for a secure connection. They have combined their services with premier companies like Vimeo and JPay Services to offer their clients more ways to save. Customers are choosing Securus 10 to 1 over other networks. In fact, a recent survey suggests that Securus is chosen over competitor inmate network provider Global Tel-Link.


How would you like to talk to your loved ones face-to-face? You can use their video chat feature and have complete control over a high definition video and premium sound. You can register for a video remote account and don’t have to placed on an inmate’s visiting list. Experience the joy of visiting your loved ones in a correctional institution on the holidays including Christmas. PRN Newswire reported this as one of the most popular features associated with Securus Technologies. They have maintained highly trained and qualified professionals that guarantee your complete customer service satisfaction. They also have an offline forum that allows you to get your frequently asked questions addressed.


You’re invited to become a Securus Technologies member today.



Securus Technologies Targeted by GTL

Securus Technologies has provided civil and criminal technology solutions for years. Because of its leadership in the industry, it should not come as a surprise that other hopeful providers would try to discredit and steal the limelight. Given the current situation, I find GTL’s actions suspicious and character revealing.


The records show that GTL and Securus Technologies have come together on other issues concerning patents in the past, and mutual agreements were reached. However, GTL has decided to pursue an expensive and taxing process. It leaves me to question whether the actions of GTL are fueled by some alternative motive.


The facts show that Securus holds more patents between them. In addition, the courts have not supported any of GTL’s claims. However, there are discrepancies in GTL’s information as they relate to the facts. GTL stretches the truth to gain public support, but this is dishonest which makes it very challenging to believe anything else from the company.


The bottom line is that Securus Technologies has not been involved in scandalous behavior, and it has provided excellent service which helps keep civilians safe. Their products are state of the art, and thousands of people rely on the technology provided by the company.


For more information about the topic check out the following links.



Past Mistake Solutions

Securus Technologies an information-technology firm located within Dallas, Texas. The corporation is world-renowned for its work alongside the justice system within the United States, providing security and Communications solutions to inmates and justice employees. Recently it was revealed that the Better Business Bureau had accredited Securus Technologies with an A+ rating, something that is a very honorable position to be awarded with. When asked directly about the reason for this success, Senior Vice President of Operations, Danny de Hoyos, responded that Securus has a lot to thank the Better Business Bureau for, allowing it to move forward with better customer service qualities and also to evaluate itself more closely thanks to the Better Business Bureau’s rubric.


Securus Technologies is a corporation that works alongside the justice system to provide communication solutions to incarcerated individuals who had unfortunately made past mistakes and are now serving time within the prison system. These services and products as secure as provides to these inmates includes very reliable and high-quality online applications. One such application is a video chat program that functions on both Apple and Android technology, providing seamless streaming opportunities of communication between inmates and their loved ones. This technology allows communication to be open and without time delays, something that loved ones of inmates deal with on a regular basis when it comes to visitation times. By providing customers with this service Securus is allowing them to bypass these issues and allowing for virtual communication to take place which can last much longer and be less of a hassle than physical visitation.


The A+ rating that Securus Technologies received for the Better Business Bureau has labeled it not only as a high-level, even Elite company within its field, but also as a humanitarian organization throughout the United States in the world.

Busting Crime through Investigator Pro 4.0 Software

Tracking criminal through the telephone system is an innovative way of fighting crime. Securus Technologies has launched the Investigator Pro. 4.0, which is the latest JLG Technologies. Securus is the leader in the provision of criminal and civil justice technology solutions for enhancing investigation, public safety, monitoring, and corrections.

About Pro 4.0 Software

The Pro 4.0 is a software that enables investigators to select a voice sample from an inmate or the party that is called by the inmate’s telephone call. The investigators can then use the voice sample to search all other calls in which the voice occurs. With the searchable voice feature, it becomes possibly for investigators to follow the voice of an individual alongside their telephone numbers and personal identification numbers.

Fighting Crime through Pro 4.0 Software

In this way, investigators can uncover high-interest, gang-related crimes and any other coordinated criminal activities through identifying the parties by their voices and identify the inmates that have called others. The investigators can, therefore, know what the inmates are talking about with their called party. They can point out whether the called party has ever been incarcerated and whether the current inmates are talking to the released inmate. In this way, the IPRO 4.0 software introduces a new angle to biometric sophistication, which helps the investigators to prevent the occurrence of criminal activities.

Other Additional Features of Investigator Pro 4.0

Investigator Pro 4.0 has additional features such as voice identification confidence ratings and high-interest group tagging, which are combined with a searchable voice to provide a powerful and sophisticated toolkit. This is effective in identifying criminal networks that are operating through the telephone system.

The Pro 4.0 software is set to bust criminal activities most of which are planned and orchestrated through the telephone system. The software will also ensure that inmates do not use the telephone system to engage in criminal activities.

Securus Video Visitation – Kids from Securus Technologies on Vimeo.

The Move To Digital Technology In Correctional Facilities

Technology has changed the way many organizations handle daily business operations. The use of technology has moved many organizations from primarily paper organizations to digital organizations. One type of organization that has started to move towards digital technology is the correctional facilities industry.

Securus Technologies, which develops an array of technology related applications for correctional facilities along with public safety, monitoring, and law enforcement agencies, recently introduced an application to help organizations with request forms. The application is the Inmate Forms and Grievance application.

The application is designed to automate request form tasks. The technology allows organizations such as correctional facilities to move from paper request forms to utilizing digital request forms. The use of digital request forms allows correctional facilities to handle inmate request forms much easier than paper request forms.

I think the use of the Inmate Forms and Grievance software by Securus Technologies provides numerous advantages to correctional facilities over the use of paper request forms. The software provides the use of request forms in digital format, which gives correctional staff the opportunity to handle inmate request forms in ways that are far beyond what paper request form methods can provide.

Also, I feel that inmates benefit from the use of digital request forms. Inmates can view and track the inmate request form process using digital methods. This allows inmates to know the status of request forms in a timely manner. In addition, the amount of time required by correctional staff to handle inmate request forms is reduced tremendously with the use of digital technology such as the Inmate Forms and Grievance software by Securus Technologies.

Technology has provided correctional facilities the opportunity to move from paper request forms to digital request forms. Securus Technologies has been and continues to be a significant player in new technology introduced to correctional facilities and other related organizations.